We are seeking an experienced CSR/Dispatcher that is familiar with the Plumbing and HVAC services industry. Experience with Service Titan is a huge plus.

Duties

• Receive and process incoming service requests via phone systems and other communication channels.

• Utilize Service Titan software to assign service personnel to jobs based on availability and location.

• Monitor the status of ongoing service calls and provide updates to customers as needed.

• Maintain accurate records of service requests, dispatches, and customer interactions in the system.

• Collaborate with supply chain and transportation teams to ensure timely delivery of services.

• Utilize transportation management systems to optimize routing and scheduling of service personnel.

• Provide support in managing inventory levels for necessary supplies related to service operations.

• Ensure compliance with company policies and procedures during all dispatching activities.

Skills

• Proficient in phone etiquette and effective communication skills.

• Experience with dispatching processes and supply chain management is preferred.

• Experienced in Service Titan is a must!

• Strong organizational skills with the ability to prioritize tasks effectively.

• Ability to work under pressure while maintaining attention to detail.

• Experience in transportation planning is advantageous.

Join our team as a Service Dispatcher where your skills will contribute to our commitment to exceptional customer service!

Job Type: Full-time

Pay: $15.00 - $22.00 per hour

Expected hours: No less than 40 per week

Benefits: 401(k), Dental insurance, Health insurance, Paid time off, Vision insurance

Schedule: 8-hour shift, Day shift, On call, Overtime

Ability to Relocate: Heber Springs, AR; Relocate before starting work (Required)

Work Location: In person

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We are seeking a skilled and dedicated Journeyperson HVAC Technician to join our team. The ideal candidate will have extensive experience in HVAC systems, including installation, maintenance, and repair. This role requires a strong mechanical aptitude and the ability to understand and meet industry standards and regulations. The Journeyman Technician will work on various projects, from residential to commercial, and will collaborate with other tradespeople to deliver high-quality results.

Responsibilities

• Install, repair, and maintain HVAC systems in accordance with local codes and regulations.

• Perform routine inspections of HVAC systems to identify issues or necessary repairs.

• Utilize hand tools and power tools effectively for various HVAC tasks.

• Provide excellent customer service by communicating effectively with clients regarding project details and timelines.

• Be a team player with a desire to do a great job while showing respect, honesty and integrity to the customers and your team mates.

Requirements

• Proven experience as a Journey person HVAC Technician or similar role in the HVAC industry.

• Strong mechanical knowledge with the ability to troubleshoot and solve problems efficiently.

• Basic math skills for accurate measurements and calculations during installations.

• Experience using hand tools and power tools safely and effectively.

• Previous experience in carpentry or maintenance person services is advantageous but not mandatory.

• Strong attention to detail, ensuring all work is completed to high standards of quality.

• Experience working with gas lines, ductwork and indoor air quality a plus.

Join our team of professionals dedicated to providing exceptional HVAC services while fostering a collaborative work environment!

Job Type: Full-time

Pay: $18.00 - $35.00 per hour

Benefits: Health insurance, Paid time off

Compensation Package: Hourly pay, Overtime pay, Performance bonus

Schedule: Day shift, Holidays, Nights as needed, On call, Overtime, Rotating weekends

Ability to Commute: Heber Springs, AR (Required)

Willingness to travel: 100% (Preferred)

Work Location: In person

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We are looking for an experienced plumber to fill a growing need. We are a small family-oriented plumbing and HVAC company servicing Central Arkansas. We pride ourselves in providing exceptional customer service. We believe that our employees are our greatest asset.

Skills, Knowledge, Qualifications, & Experience

• Minimum 4 years with Masters or Journeyman license

• Provide A+ customer service experience

• Can work independently and with an apprentice

• Attention to detail is a must

• Able to use an iPad

• Strong organizational and mechanical skills

• Complete residential rough-in knowledge from DWV, underground, city water connections

• Troubleshooting

• Must have a valid driver’s license and provide a clean DMV report covering the past 3 years

• Must understand and comply with all safety and OSHA requirements

• Authorized to work in the United States

• Must be capable of effectively speaking and writing in the English language

• Capable of working alone or on a team

• Communicate effectively with customers regarding technical issues

Salary Range

Competitive salary based on experience. Bonus opportunities are available.

Benefits

• Full Benefits (health, dental, vision)  Matching 401(k)

• Paid Time Off

• Fuel card

• Tools provided

About Sanders Plumbing HVAC

Sanders Plumbing HVAC has the highest Google 5-star rating in central Arkansas. And we got there by strict adherence to one simple philosophy... Always do the right thing. Since our company’s inception in 1932, our core values haven’t changed. We still place the highest priority on honesty, integrity and respect for our customers and employees. We are an equal opportunity employer.

Our Purpose is to:

• Show God’s grace in all we do

• Help others

• Model the “CAN DO” attitude

• Be transparent

• Strive for 5-star excellence

• Grow profitably

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We are seeking a Field Supervisor to support our technicians and uphold our reputation for high-quality service. Your leadership will help foster a collaborative environment where safety, service, and team success are prioritized, making you an integral part of our team.

Skills, Knowledge, Qualifications, & Experience

• Minimum 5+ years of field experience in HVAC or related trades

• Prior leadership or supervisory experience preferred

• Strong technical knowledge and troubleshooting skills

• Ability to coach, train, and mentor field technicians

• Commitment to delivering a 5-star customer experience

• Strong communication and organizational skills

• Comfortable using technology (iPad, reporting tools, scheduling software)

• Valid driver’s license with a clean DMV report (past 3 years)

• Must understand and comply with all safety and OSHA requirements

• Authorized to work in the United States

• Capable of effectively speaking and writing in the English language

Salary Range

Competitive salary based on experience. Performance-based bonuses available.

Benefits

• Full Benefits (health, dental, vision)

• Matching 401(k)

• Paid Time Off

• Fuel card

• Company vehicle (if applicable)

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We are seeking an HVAC Manager to oversee daily HVAC operations and help guide our team through continued growth. This position is ideal for a strong leader with hands-on HVAC experience who is passionate about customer service, team development, and operational excellence. The HVAC Manager works closely with leadership to ensure our systems, people, and processes deliver consistent 5-star results.

Skills, Knowledge, Qualifications, & Experience

• Minimum 5+ years of HVAC experience

• Prior leadership or management experience preferred

• Strong knowledge of residential HVAC service and installation

• Ability to coach, mentor, and develop HVAC technicians

• Commitment to providing an A+ customer service experience

• Strong organizational, communication, and leadership skills

• Comfortable using technology (iPad, scheduling and reporting tools)

• Valid driver’s license with a clean DMV report (past 3 years)

• Must understand and comply with all safety and OSHA requirements

• Authorized to work in the United States

• Capable of effectively speaking and writing in the English language

Salary Range

Competitive salary based on experience. Bonus opportunities available.

Benefits

• Full Benefits (health, dental, vision)

• Matching 401(k)

• Paid Time Off

• Fuel card

• Company vehicle (if applicable)

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We are seeking experienced HVAC Installers who take pride in quality workmanship. We value your skills and dedication in delivering dependable, 5-star service to our customers. Join us and be part of a team that recognizes your expertise and supports your success.

Skills, Knowledge, Qualifications, & Experience

• Minimum 2–4 years of HVAC installation experience

• Experience installing residential HVAC systems (split systems, package units, ductwork)

• Strong understanding of HVAC codes, safety, and best practices

• Ability to work independently and as part of a team

• Provide an A+ customer service experience

• Attention to detail and pride in workmanship

• Able to use an iPad or mobile device for job documentation

• Strong organizational and mechanical skills

• Valid driver’s license with a clean DMV report (past 3 years)

• Must understand and comply with all safety and OSHA requirements

• Authorized to work in the United States

• Capable of effectively speaking and writing in the English language

Salary Range

Competitive pay based on experience. Bonus opportunities are available.

Benefits

• Full Benefits (health, dental, vision)

• Matching 401(k)

• Paid Time Off

• Fuel card

APPLY NOW